Restaurant Manager
Visa sponsorship
Hospitality · Christchurch, New Zealand · Full-Time · $29/hr · Visa: Employer sponsored
Lead front-of-house operations in a permanent full-time Christchurch restaurant position. The manager sets service standards, coaches a local and international team and keeps the guest experience consistent across busy sittings. The work includes bookings, rosters, cash-up and communication with Directors and General Management.
Overseas candidates meeting the position criteria may be considered for employer-sponsored employment. Availability must cover a minimum of 30 hours weekly across 5 days, including evenings and weekends.
Use an English CV to show restaurant management experience and the teams you have developed. prepare a Christchurch restaurant operations management CV with practical guest-flow and liquor compliance responsibilities.
Key Responsibilities
- Lead daily front-of-house performance and set clear service standards, coaching and giving honest feedback to local and international hospitality staff.
- Run opening and closing procedures and daily cash-up.
- Organise reservations and bookings and maintain smooth guest flow when busy.
- Contribute to staff schedules and rosters with management and report regularly to Directors and General Management.
- Apply workplace policies and procedures consistently and promptly resolve service problems.
- Welcome guests to encourage return visits and support ideas that improve satisfaction and revenue.
- Meet liquor licensing requirements and serve alcohol responsibly.
- Set a calm, professional example and help management improve operational consistency and efficiency.
Requirements & Eligibility
- Minimum 2 years' experience as a restaurant manager or in a similar senior hospitality position, with demonstrable front-of-house management.
- A proven history leading, training and developing hospitality staff.
- Good understanding of busy multi-sitting restaurants and effective guest flow during peak trade.
- Excellent interpersonal and communication skills and a mature, professional people-management approach.
- Strong customer service and relationship-building, with working knowledge of hospitality service standards and sound liquor service and licensing compliance knowledge.
- Strong organisational and decision-making skills, staying calm and effective under pressure.
- Willing to learn the venue's products, procedures and systems.
- Flexible for evenings and weekends and a minimum of 30 hours per week across 5 days.
- Genuine, verifiable hospitality employment experience; Where required, candidates must provide appropriate documentation or information supporting their professional background.
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