Sales Support
Visa sponsorship
Sales & Marketing · Auckland, New Zealand · Full-Time · $25/hr · Visa: Employer sponsored
Keep customer actions moving from the first conversation through to completion in an Auckland Sales Support position. Working with coaches and internal teams, you will verify information, follow up opportunities and coordinate referrals. The role needs clear communication, accurate records and ownership of outstanding steps.
Sponsorship is available for suitable overseas candidates meeting the role requirements and applicable visa criteria.
An English CV should show how you support customers and bring agreed actions to completion. present customer follow-through and sales support experience in a CV with examples of accurate information handling, coordination and sound judgement when a process needs attention.
Key Responsibilities
- Act as a trusted connection between customers, coaches and internal colleagues, following up needs raised during coaching and confirming details directly with customers.
- Record, verify and action opportunities accurately and follow leads through on time.
- Coordinate referrals from identification to completion.
- Build trust through open, professional and consistent communication, maintain stakeholder relationships and represent the organisation well in every interaction.
- Identify unclear or missing information, arrange follow-up and communicate requirements accurately to relevant teams.
- Take ownership of outstanding actions until closed and resolve customer concerns and process problems with sound judgement.
- Maintain accurate system records and balance competing priorities without sacrificing accuracy, contributing to trusted customer outcomes.
Requirements & Eligibility
- Previous sales, customer service, client support or similar customer-facing experience.
- Strong written and verbal communication and confidence speaking professionally with customers, able to establish credibility and lasting relationships.
- Strong attention to detail in customer information, able to verify requirements and follow through accurately.
- Excellent organisation and time management, able to handle multiple stakeholders and priorities.
- Proactive and accountable customer service, with a positive, customer-first mindset and resilience and adaptability in a busy environment.
- Comfortable with technology and learning systems, with strong critical-thinking and problem-solving skills.
- Works collaboratively in a wider team and is reliable, professional and committed to accurate customer outcomes.
Apply: Apply by email · WhatsApp
Visa guide: AEWV Guide: New Zealand Work Visa | JobsAbroad