Field Service Engineer Technician
Onshore applicants only
Visa sponsorship
Engineering · Auckland, New Zealand · Full-Time · Discussed at interview · Visa: Employer sponsored · Applicants: Onshore applicants only
Install and support coding, marking, laser and labelling equipment from an Auckland base. The technology company serves manufacturing, food and beverage, packaging and automation operations. Regular travel covers New Zealand and Pacific Island territories, including Fiji, Samoa and Tahiti.
The work combines electro-mechanical production systems with software: sole-charge installations, integration, repairs, customer training and help desk support. The role is open to applicants already in New Zealand with work rights and the required immigration credentials. The Immigration New Zealand Accredited Employer can sponsor through its accreditation.
An English CV should connect coding equipment experience with control software integration and fault-finding. document your industrial coding service background in a CV with relevant qualifications and field assignments.
Key Responsibilities
- Independently install advanced electronic and mechanical production-line coding and vision systems, integrating software controls and coding and labelling software.
- Apply electrical principles and use manuals, schematics and diagnostics during installations.
- Train customers and internal sales and service staff in safe, correct operating procedures.
- Provide pre-sales, after-sales and help desk support to customers and fellow field technicians.
- Repair electrical and mechanical systems, troubleshooting and replacing parts, wiring and modular components and upgrading software and firmware.
- Perform pre-shipment Factory Acceptance Testing and production test runs on customer sites.
- Complete scheduled maintenance and follow-up servicing to reduce downtime and production losses.
- Document stock movements and workflows accurately and promptly.
Requirements & Eligibility
- A relevant university qualification and At least 5 years installing and supporting industrial coding and labelling technologies and their control software.
- Demonstrated fault-finding ability when integrating coding software with coding and marking equipment.
- Able to work remotely without supervision and willing to cover hours outside normal work, including an on-call roster.
- A valid driver licence and immigration credentials to live and work in New Zealand.
- A valid passport at all times.
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